Privacy Policy
Effective date: July 30, 2026
TK Heating & Cooling respects your privacy. This policy explains how we handle information you provide through this website when you request HVAC service, an estimate, or a call back.
Information We Collect
When you contact us, we may collect your name, phone number, email when provided, service address or location, service type, and request/message details. We may also receive basic technical information needed to protect and operate the website.
How We Use Information
We use this information for responding to your request, scheduling, preparing estimates, service follow-up, recordkeeping, fraud or abuse prevention, and meeting legal obligations. We do not use your request as consent for unrelated marketing.
Calls and Text Messages
TK Heating & Cooling may call or text you to respond to a request you made, including scheduling or service follow-up. You may opt out of text messages at any time by replying STOP. Opting out of texts does not prevent us from responding through another appropriate method about an active request.
Sharing Information
We do not sell personal information. We may disclose information to limited service providers that help us operate our business or website, or when legally required to do so. Those disclosures are limited to what is reasonably needed for that purpose.
Retention and Security
We retain information for a reasonable period based on the request, our business records, and legal obligations. We use reasonable administrative and technical measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.
Contact Us
If you have questions about this policy or your information, contact TK Heating & Cooling at 816-258-3463 or tkhc85@gmail.com.